Mobile solutions make corporate processes efficient by streamlining and improving response times. We all are required to be more and more productive and to stay ahead of competition. This can easily be achieved by providing mobile access to key information - e-mail, calendar, enterprise applications. Mobile professionals can thus efficiently avail of their fragmented spare time, which results in a significant increase in their actual working hours per week.

A Nordic insurance company’s challenge was that its mobile workers, including top executives as well as claims inspectors, were not accessible when in the field. They all had a need to use their e-mail and calendar services on mobile devices just as they were used to doing on their desktop computers. With Teamware Mobile, the insurance company is now able to service its customers faster since they have product and pricing information available instantly. Insurance and customer queries can also be conducted in real time, and insurance claims can be followed more efficiently. All of this results in saved costs and time.

The staff of a European technology vendor consists mainly of mobile sales, deployment and support workers. It is business critical that their e-mail, calendar, tasks and contacts are constantly up-to-date. In addition, they require access to their corporate directory and database. It was important to make use of the ‘dead time’ of the mobile professionals to support group work full-time. Teamware’s mobile solution made it possible for the technology vendor to implement a truly customer-oriented approach. Now customer data is updated directly after a sales visit. Customer feedback is instantly available and can be processed without delay. The basic infrastructure of Teamware Mobile and its technology environment fulfil the high standards set by the company for system usability and reliability. Teamware Mobile also supports a broad range of mobile devices.

The Finnish affiliate of an international corporation providing maintenance services used to have a large number of field technicians with no access to business critical information. They used an array of different mobile devices and needed an easy, wireless access to their production systems. Teamware Mobile now makes it possible for the technicians to receive new tasks in the field without traveling to and from the office. They can also sign for tasks done while in the field. This starts up the invoicing process immediately. The total cost savings are significant with less travel involved, and managing the field operations is much more efficient than earlier.