Teamware Group, a Fujitsu subsidiary, today announced that it will sell award-winning intelligent agent technology from BTexact Technologies, BT's advanced communications technologies business, as part of its Teamware Pl@za® web design, content management and community building software.

The agent technology licensed from BTexact provides Teamware Pl@za with additional intelligent information management functionalities which locate, retrieve and present relevant and timely information to web users. It helps to manage information overload and enables users to find others with common interests through one-to-one networking. This creation of web communities will benefit users of corporate intranets and on-line commercial and social communities.

The services offered by the new suite, Teamware Pl@za Knowledge Browser, available spring 2002, include:
- Personalised electronic newspaper: an e-newspaper tailored to a user's interests and needs
- Expertise location: building community networks by highlighting people with similar interests
- Cross referencing: just-in-time, automatic delivery of information to users from monitoring of activity - for example within MS Word
- Personal interest profile management: a single underlying profile of users interests which underpins these services.

The agreement is an outcome of a three-year co-operation between the two businesses, which are continuing to working together to identify market opportunities to offer Teamware Pl@za services through BT's channels.

Rauno Toivonen, CEO of Teamware Group said: "With the help of the BTexact technology, we can minimise users workload by providing them with timely and useful information, personalised according to their own interests and retrieved from multiple heterogeneous information sources in the organisation."

"Partnering up with BTexact will help us strengthen our position in the web community market and give us unique opportunities to further develop our product to meet the needs and requirements of our customers", he continues.

According to a Gartner report more than fifty per cent of enterprises will include community features as part of their customer service strategy by 2005. By the same date, the analysis of community content to learn about customer needs will become standard practice in two-thirds of commerce web sites.

Stewart Davies, CEO of BTexact Technologies said: "The intelligent agents developed by BTexact provide powerful services tailored to an individual's needs. They improve the corporate intranet experience and help build e-communities across and between businesses. This agreement is a great example of how licensing BTexact's leading edge technology can help companies like Teamware differentiate themselves in their markets."