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Teamware services now include a range of technical support, professional services and consultancy services, closely matching the customer requirements for the improved use, administration and development of groupware and mobile systems.
Technical Support
Basic level support provides a cost-effective support service to fix system problems.
Medium level support provides more allocated support work and faster response time.
Extended level support provides large organizations with technical helpdesk services, fast response time and training for admin personnel.
The support level agreements can include regular professional service when needed.
Professional Services
Installation and upgrade services make the transition from one Teamware Office or Teamware Mobile version to the newest one a compact operation.
Virus protection and spam filtering installation service protects the groupware and email system from the common email virus threats and spam mailings.
Teamware System Check and Statistics packages give customers a good view to the system operation and help in developing the performance and usability of the system.
Teamware also gives customized training courses to admin personnel and end-users likewise.
Consulting Services
Teamware consulting services consult and advice customers in the best practice of System Planning and Developing, Information Security in Groupware Systems, Deploying Secure Mail, and Availing Mobility.
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